Integration

octoja and cevisio

Send octoja alerts to cevisio through a dedicated alert channel.

What cevisio is

cevisio combines ticket management with service recording and billing. Your team assigns tickets by priority and assignee. Service contracts govern billing against agreed allowances.

What the integration brings

  • Set up cevisio with a destination URL and API key
  • Send alerts and recovery notifications through the cevisio alert channel
  • Select additional events to send
  • Send a test message and check the delivery log
  • Resend failed deliveries
Day to day

What changes with cevisio

The interface is not the gain — what no longer happens by hand afterwards is.

A dedicated alert channel

Select cevisio directly as the destination for your alerts. octoja also sends recovery notifications to the configured URL.

Keep your ticket workflow

Your team handles tickets with priorities and statuses in cevisio. Processing of incoming events is configured on the cevisio side.

Trace each delivery

The log shows whether the recipient accepted the message. You can resend it when needed.

Check before going live

Send a test message to verify delivery. Together, we check how cevisio processes the message.

Setup

Connected in three steps

We walk through the exact sequence together during trial access.

01

Connect cevisio

Enter the destination URL and API key in the cevisio integration. Arrange event reception on the cevisio side.

02

Set the alert channel

Enable the connection and select cevisio as an alert channel. Choose which checks send alerts and during which service hours.

03

Test delivery

Send a test message and check the log. Then verify how alerts and recovery notifications are processed in cevisio.

See the cevisio integration against your own estate

During trial access we set up the alert channel together and you check on real devices whether the ticket arrives the way your dispatch needs it.