
Stefan Steuer
CEO
What octoja can do was told to us by IT service providers who work with it every day. Every major capability goes back to concrete feedback from the partner network — not to a market analysis.
checks out of the box, with no add-on module
languages in the interface and in notifications
operating systems with one agent
dedicated instance per customer
At the outset there was no product concept, but a question to experienced IT service providers: what would an RMM need to do to genuinely hold up day to day? The answers were remarkably consistent — a system that brings monitoring, remote support, patching and documentation together rather than spreading them across four tools with four logins.
Those conversations produced capabilities you would not design on a drawing board: deployment rings that only promote once a success rate is met. Service hours per alert channel, so that the on-call engineer is reached at night. A restart the user is allowed to defer.
We continue to develop along the same lines: whatever slows partners down day to day goes onto the roadmap — publicly visible and open to comment.
Not mission statements, but commitments you can find in the code.
Monitoring, patching, software deployment, remote support, inventory and reporting all draw on the same device estate, the same rules and the same permissions. None of it was bought in and set down alongside.
A command line spanning the whole interface finds customers, devices and users and runs actions directly — open a terminal, take over the screen, trigger an inventory scan, wake a device. Without clicking through menus first.
The REST interface is fully documented and permanently available. Anyone who wants to extract their data or build their own automation should be able to do so without asking.
Access, changes and approvals are logged because that is how the architecture works — not because somebody remembered to switch it on.
Experienced IT professionals with a passion for great software.

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A conversation in which we tell you honestly whether octoja suits your environment — and where it does not.