Your ticket system stays yours.
octoja does not bring its own PSA that would have to replace yours. The common German ticket systems are natively connected — with customer import, mapping and a delivery log.
What octoja connects to
Everything named here has its own integration in the product — no middleware required.
Ticket systems and PSA
Each with its own interface: check the connection, import the customer base, map tenants, delivery log.
- TANSS
- c-entron Service-Board
- DocBee
- HaloPSA
- Autotask PSA
- TOPdesk
- Jira Service Management
- Freshservice
- Inserve
- Odoo
- Codemeta OS
Alerting
Separate service hours per channel. Into the ticket system during the day, to the on-call engineer at night.
- Microsoft Teams
- Signed webhooks
- SMS
- Voice call
- App push
- Internal ticket
Security
Vulnerabilities and protection status come together in the same dashboard as the rest of your estate — and can be fixed from there.
- Lywand
- Bitdefender GravityZone
Documentation and more
Your device inventory is mirrored into the documentation you already keep.
- Hudu
- IT Glue
- woasi
What every ticket system integration brings
No matter which of the 11 systems you run.
Pages on individual integrations
Your system is not listed? Signed webhooks and the documented REST API connect almost anything. To the open interface
Test the integration against your own system
During trial access we set up the alert channel together and you see whether the ticket arrives the way your dispatch needs it.